The small set of operational and product metrics we keep on the first dashboard.
A launch demo proves the team can ship. It does not prove the product is used. We instrument activation, the primary weekly action, error rate, and time-to-support as the first dashboard.
Vanity counts — page views without a job-to-be-done — stay off that board. If a metric cannot change a weekly decision, it belongs in a deeper report, not the standup.
Thirty days after go-live we review the dashboard with the client and pick one improvement. That habit turns a project into a product.
