Privacy Policy

Who we are

Golden Web Agency (“we”, “us”) is a web, app, and AI agency. Our registered contact details are Jawalakhel, Lalitpur, Nepal, contact@goldentechnosoft.com, +977 9866146497.

Information we collect

We collect information you send us on purpose: name, email, phone number, company details, and the message you write in inquiry, contact, chatbot, popup, or newsletter forms. We also collect technical data that browsers send automatically, such as IP address, device type, browser, pages viewed, and referring site.

Cookies

Necessary cookies keep the site working. They remember cookie choices, keep forms secure (CSRF), and store chatbot session details you start yourself. Optional cookies, if you accept them, help us understand which pages are useful so we can improve the site. You can accept all cookies or keep only necessary cookies in the banner at the bottom of the site. Changing that choice later is as simple as clearing site data for this domain and visiting again.

How we use information

We use your details to reply to inquiries, schedule meetings, send a newsletter you asked for, operate the on-site assistant, protect the site from abuse, and keep a record of work conversations. We do not sell personal information.

Sharing

We share information with operators who help us run the website, such as hosting, email delivery, and meeting tools (for example a Calendly link). Those providers only receive what they need to perform that service. We may also share information if the law requires it.

Retention

Inquiry and chatbot records are kept as long as they are useful for follow-up and legitimate business records, then deleted or archived. Newsletter data is kept until you unsubscribe.

Your choices

You may ask to see, correct, or delete personal information we hold about you, or to stop marketing email. Write to contact@goldentechnosoft.com. If you are in a region with additional data rights, we will honour those requests where they apply.

Children

This website is intended for business use. We do not knowingly collect personal information from children.

Changes

We may update this policy when our services or the law change. The date at the top of this page will change when we do.

Contact

Questions about privacy: contact@goldentechnosoft.com. Related terms of use are in our Terms & Conditions.